Privacy Policy doktorjudi –
Your Data is Fully Protected in Malaysia

📌 Introduction & Scope of This Privacy Policy

This Privacy Policy describes how doktorjudi collects, uses, stores, protects, and in certain circumstances discloses your personal information. It applies to all users who register, browse, or use any of the services offered through the doktorjudi platform in Malaysia.

By registering or using the doktorjudi platform, you confirm that you have read and understood this Privacy Policy, and that you agree to the collection and use of your information as described herein. If you do not agree, please discontinue use of this platform.

1 Personal Data We Collect

Doktorjudi collects various types of information to enable us to provide a secure, personalised, and high-quality service to every Malaysian player. The following are the categories of data we collect:

1.1 Identity & Account Information

• Full name (as shown on your Malaysian identification card)
• Identification card number or passport number
• Date of birth (for age verification – minimum 21 years old)
• Email address and mobile number
• Username and encrypted password
• Current residential address in Malaysia

1.2 Financial & Transaction Information

• Deposit and withdrawal records in Malaysian Ringgit (RM)
• Payment methods used: Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, or FPX (Maybank2u, CIMB Clicks)
• E-wallet account numbers used (stored in encrypted form)
• Complete transaction history within the platform

1.3 Activity & Gaming Data

• Sports betting records (Malaysia Super League football, EPL, badminton, etc.)
• Live casino, table game, and slots history
• E-sports betting history (MPL Malaysia, PUBG Mobile, etc.)
• Your game settings and personal preferences
• Login and logout times, and active session duration

1.4 Technical & Device Data

• IP address and geographic location (city level)
• Device type, operating system, and web browser
• Cookie and session identifier data
• Error logs and technical diagnostic information

2 How We Use Your Data

All data collected by doktorjudi is used solely for legitimate and specific purposes. Below is a full breakdown of how we use your data:

Doktorjudi not use your data to make automated decisions that materially affect your rights without human intervention, except in cases of fraud detection that require immediate action to protect the security of the platform.

3 When & With Whom Data Is Disclosed

Doktorjudi does not sell your personal data. However, in certain circumstances we may need to share your information with trusted third parties in order to deliver our services effectively:

3.1 Third-Party Service Providers

• Payment Processors: DuitNow, FPX gateway, Touch 'n Go e-wallet processor, GrabPay, Boost, ShopeePay – used solely to process your financial transactions.
• Game Providers: Live casino and sports game software providers operating within the doktorjudi platform, subject to strict data protection agreements.
• Identity Verification Services: Third parties who assist us in verifying identity and age during the KYC process.
• Cloud Hosting Services: Technical infrastructure provider that stores your data in a secure, encrypted environment.

3.2 Mandatory Disclosure

Doktorjudi may be required to disclose your information to the relevant authorities when mandated by law, including in cases involving fraud investigations, money laundering, or valid court orders. In such circumstances, we will disclose only the minimum information necessary.

4 doktorjudi Data Security Measures

We continually invest in the latest technologies and processes to keep your data secure at all times. Below are the layers of protection we employ:

4.1 Technical Security

• 256-bit SSL/TLS Encryption: All communications between your device and doktorjudi servers are fully encrypted — no data can be intercepted in transit.
• Bcrypt Password Storage: Your password is never stored in its original form. We use bcrypt hashing, which cannot be decrypted.
• Two-Factor Authentication (2FA): An additional security layer that can be enabled for your account.
• 24/7 Security Monitoring: Our threat detection system continuously monitors for suspicious activity around the clock.
• Data Segregation: Sensitive financial data is stored in an environment separate from gaming data, with strict access controls in place.

4.2 Organisational Security

• Access to user data is restricted to staff who genuinely require it to perform their duties.
• All doktorjudi staff who handle user data are required to undergo data protection training on a regular basis.
• Internal and external security audits are conducted regularly to identify and address vulnerabilities.
• All equipment containing user data is protected with full device encryption.

5 Your Rights Regarding Personal Data

As a doktorjudi player residing in Malaysia, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at support@doktorjudi.click:

5.1 Right of Access & Rectification

You have the right to request a copy of all personal data we hold about you. If any information is inaccurate or outdated, you may request a correction. We will respond within 14 working days.

5.2 Right to Erasure ("Right to be Forgotten")

You may request the deletion of your personal data where: (a) the data is no longer needed for the purpose it was collected; (b) you withdraw your consent; or (c) there is no valid legal basis for processing. Please note that certain data may need to be retained to comply with legal obligations or to resolve any outstanding claims.

5.3 Withdraw Marketing Consent

You may opt out of marketing communications from doktorjudi at any time by clicking the "unsubscribe" link in any email you receive, or by updating your communication preferences in your account settings.

6 Cookie Policy

Doktorjudi uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser when you visit our website.

6.1 Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled without affecting your ability to use the platform.
• Functional Cookies: Stores your preferences such as language, display settings, and login information (if you select "Remember Me").
• Analytics Cookies: Helps us understand how players use the platform so we can make improvements. Data is collected anonymously.
• Security Cookies: Used to identify suspicious activity and protect your account from unauthorised access.

6.2 Managing Cookie Preferences

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the doktorjudi platform. Essential cookies cannot be disabled as they are required for your account security.

7 Data Retention Period

Doktorjudi retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law.

• Active Account Data: For as long as your doktorjudi account remains active.
• Closed Account Data: Up to 7 years after account closure (to meet financial and tax regulatory requirements).
• Financial Transaction Records: Minimum 7 years as required by Malaysian financial regulations.
• Security Logs: 12 months for standard access logs; 3 years for logs related to security incidents.
• Support Communication Data: 3 years from the date of last interaction.
• Analytics Cookie Data: Maximum 13 months.

8 International Data Transfers

In the course of its operations, doktorjudi may need to transfer your data to servers located outside Malaysia, particularly for secure cloud storage and international gaming provider services.

When such data transfers occur, doktorjudi ensures that:

• The recipient country has adequate data protection standards, or
• Appropriate safeguards are in place, such as recognised standard contractual clauses, or
• The transfer is necessary for the performance of a contract between you and doktorjudi.

You may contact us for more information about international data transfers and the safeguards we have in place.

9 Changes to This Privacy Policy

Doktorjudi reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or newly introduced service features. When material changes are made, we will:

• Updating the "Last Updated" date shown at the top of this page.
• Sending email notifications to all registered players at least 7 days before the changes take effect.
• Display a prominent notice on the platform at login until you confirm that you have read the changes.

Your continued use of the doktorjudi platform after any changes take effect constitutes your acceptance of the updated policy.

10 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how doktorjudi handles your personal data, please contact our Privacy Officer:

• Privacy Email: privacy@doktorjudi.click
• General Support Email: support@doktorjudi.click
• Live Chat: Available 24/7 via the doktorjudi platform
• Response time: Privacy enquiries are answered within 3 business days

For formal requests concerning your rights (access, correction, deletion), please submit your request in writing via email along with a copy of your identification for verification purposes. We will process your request within 14 working days.